WITH LESS.
Slash your Lead & Case response times, increase throughput and transform team productivity with our Salesforce automation solutions
THE SALESFORCE AUTOMATION SPECIALISTS
Ortoo develops Salesforce automation apps with the intention of revolutionizing workforce productivity in high-volume organizations. We help Sales and Service teams around the world to work more efficiently and more effectively, by automating repetitive and/or labour-intensive tasks and by deploying intelligent routing systems which ensure that the right work item is always assigned to the right agent at the right time.
Headquartered in London, UK, we understand that our customers don’t just put their faith in the product they see today, but also in the product that they might need tomorrow. That’s why we strive to ensure that our apps, which are 100% native to Salesforce, are always best-in-class. To that end they are constantly evolving through a process of continuous feedback and improvement.
OUR EXPERTISE
Our expertise revolves around Salesforce automation solutions for high-volume teams in the Enterprise and our apps thrive upon complexity. The larger the team and the more complex the scenario – for example dealing with multiple territories and timezones – the bigger the impact our solutions tend to have.
We enable Sales teams to transform productivity and performance by increasing lead throughput, shortening response times and increasing conversion rates.
We help Service teams in high-volume scenarios to increase customer satisfaction by matching cases to the very best available agents in the shortest possible time-frame.
We can deliver a native Salesforce automation system to any department. Automatically create and update tickets or support requests then route them dynamically to available users.
Our flagship apps, Email-to-anything and Q-assign, are 100% native to the Salesforce CRM platform. Email-to-anything delivers email automation to any Salesforce object, enabling leads, cases and other work items to be created and updated automatically from emails. Q-assign is an advanced assignment engine which deploys dynamic rules to ensure the right lead or case is automatically routed to the right Salesforce agent at the right time. You can download both apps from the AppExchange on a free 30-day trial.
EMAIL-TO-ANYTHING
- Create leads & cases automatically
- Auto-update any Salesforce record
- Prevent duplicates
- View full email history in Salesforce
- Send mass emails from Salesforce
Q-ASSIGN
- Dynamic assignment rules
- Advanced round robin
- Automated load balancing
- Intelligent re-assignment
- Prioritize urgent leads/cases
WE’RE HIRING!
- Software Developers
- Customer Success Managers
- Business Development Executives
- Solution Delivery Consultants/Engineers
- Software Product Managers
- Solution Architects
SELECT CLIENTS
