Demos and tools
See how the case orchestration is built, controlled and kept observable
See how the orchestration is actually put together: what the rules decide, what the AI is allowed to touch, and where a person still signs off. It is configured rather than coded, so an operations team can change how work runs without waiting for a developer.
For a higher level walkthrough, start with the case orchestration demo.
Explore further
What to look at next
Read about case lifecycle management in Salesforce for the wider case handling context.
Explore how Ortoo Orchestrator works across execution and supervision.
Check how Ortoo handles security and data, including what leaves the org and what is logged.
Take the next step
Prefer to talk it through?
Talk through your Salesforce work with the Ortoo team.