Apps for Salesforce
APPS FOR SALESFORCE

All Ortoo Apps for Salesforce

Overview and pricing details for all Ortoo apps

Q-assign

Q-assign For Sales

Q-assign For Service

Territory Assignment

Smart Actions

Email-to-anything

Comms Manager

Case Orchestrator

Email to Case: Ultimate Edition
Solutions
SOLUTIONS

AI-powered Salesforce assignment and email automation

Lead Assignment

Case Assignment

Email Automation

Deploying AI With Salesforce and Ortoo

Complex Salesforce routing made easy for all teams

For Sales Leaders

For Service Leaders

For Operations Leaders

Use Cases

Discover the application potential of Q-assign and Email-to-anything and how they revolutionize task management and email integration.

Case Studies

Explore success stories and discover the transformative impact of Q-assign and Email-to-anything as they empower businesses to streamline operations andenhance productivity.
Industries
Industries

Insurance Operations

Faster quotes. Faster claims. Happier customers

SaaS

Faster speed-to-lead. Fewer Escalations. Faster resolution

Healthcare + Life Sciences

Faster referrals & authorisations. Better patient & member experiences
Resources
Resources

Videos

eGuides

Ortoo Blog

Datasheets

Webinars

Support

Featured eGuide

Unlocking Salesforce ROI

How to squeeze every ounce of value from your Salesforce investment to drive outstanding productivity & exceptional performance – and to realize phenomenal ROI

Featured article

Agentforce Is Advancing But Execution Still Lacks Control in 2026

Agentforce is advancing, but not scaling. Here’s why execution, control, and orchestration are the real blockers to agentic AI in Salesforce.

Support

Knowledge Base

Browse resources including set-up guides, configuration examples and trouble-shooting tools.

EMAIL-TO-ANYTHING

Q-assign

Contact Technical Support
Company
Company

About Ortoo

Ortoo deliver AI-powered Salesforce solutions that transform team effectiveness.

Careers

Contact

Workforce Effectiveness

Ortoo enables teams to effectively work towards organizational goals with intelligent solutions that allow them to focus on the tasks that really matter.

Efficiency is doing things right; effectiveness is doing the right things.

Peter Drucker,
‘Father of management thinking’

Case Study: ByMyCar & AI Services

ByMyCar Accelerates Email-to-Lead with AI-Powered Automation

ByMyCar is transforming how it processes leads from email using Ortoo’s AI Services. Faced with costly template dependencies, manual intervention, and scalability issues across Europe, ByMyCar sought a smarter, scalable solution. With AI-powered unstructured data extraction, the team now automates lead handling across markets ensuring timely responses, no duplication, and minimal IT reliance.

Case Study

Account name:

ByMyCar

Industry / Sector:

Automotive

No. of employees:

1000+

Department:

CRM Operations

Product:

AI Services

Challenge

ByMyCar’s existing email-to-lead process was heavily dependent on rigid templates and manual oversight, creating both cost and operational challenges across regions.

Costly template changes required notifying Orange and incurred delays.
Scalability issues in smaller markets (e.g. Belgium, Italy, Spain) due to dealer count and complexity.
Manual mapping disrupted automation, causing delays and errors.
Duplicate leads were generated by follow-up emails, skewing reporting.
Limited notifications for non-Salesforce users hindered external collaboration.

Solution

To overcome these challenges, ByMyCar adopted Ortoo’s AI Services, leveraging large language models (LLMs) and natural language processing directly within Salesforce.

AI-powered data extraction handles unstructured emails without rigid templates.
50–100 Salesforce fields auto-filled in one step with structured, validated data.
Custom matching logic eliminates lead duplication.
Configurable notifications reach external stakeholders outside Salesforce.
Business users manage templates directly—no IT needed.

Results

Since implementing Ortoo’s AI Services, ByMyCar has seen dramatic improvements in efficiency, accuracy, and scalability. The solution has removed template dependencies, empowered business teams, and delivered measurable impact across multiple countries and brands:

50–100 fields auto-populated instantly
No-code configuration by business users
Multi-country support for 40–50 unique templates
Eliminated template-related disruptions

85%

Reduction in lead processing time

100

Salesforce fields auto-populated in one step

Featured
Case Studies