How you go about lead management in Salesforce is one of the most critical keys to success for any organization running on the Salesforce CRM. The speed and accuracy with which you create, distribute and respond to leads will effectively determine your conversion rates and, ultimately, your sales revenues.
Integrating Outlook with Salesforce has never been easier – thanks to Email-to-anything, the top-rated AppExchange app. Receive emails directly in any Salesforce object. Send emails to distribution lists. Capture responses. Store and view historical email conversations. With Email-to-anything your Salesforce users need never leave their Salesforce UI again
As a Salesforce AppExchange Partner, we are continually asked if there is a better solution than email to case and why should Salesforce admins take the time to configure email to case. This blog talks through the primary benefits of email to case and shows how organisations can take their existing configuration one step further