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[Skip to main content](#main-content)

[Support](/support)[Contact](/contact)

[![Ortoo logo, workflow orchestration for Salesforce](/assets/ortoo-logo-gradient-C54UkOOH.webp)](/)

Ortoo Orchestrator

Solutions

Why Ortoo

Resources

About

[Pricing](/pricing)

[Map your workflow](/contact?intent=workflow-mapping)[Book a demo](/contact?intent=demo)

[Book a demo](/contact?intent=demo)

Support

# Support that _knows_ your workflow.

Ortoo's support team is the same team that builds and implements the product. When you raise a ticket, you reach people who understand Salesforce orgs at depth and who can engage with the specifics of your workflow, not a generic Tier 1 queue.

[Browse knowledge bases](/support#knowledge-bases)

Knowledge bases

## Setup guides, configuration patterns, and _troubleshooting_.

### Ortoo Orchestrator

Coming soon 

Platform documentation, configuration patterns, function definition reference, observability guidance.

[

### Q-assign

Live 

Setup guides, configuration examples, troubleshooting, release notes for the Q-assign routing engine.

Open knowledge base 

](https://qassignhelp.ortooapps.com)[

### Email-to-Anything

Live 

Setup guides, configuration examples, troubleshooting, release notes for the e2a email automation engine.

Open knowledge base 

](https://e2ahelp.ortooapps.com)

Contact paths

## Pick the right _route_.

Technical support

### Active production issues

Configuration questions, troubleshooting, break-fix support for customers in production.

[support@ortooapps.com](mailto:support@ortooapps.com)

Pre-sales

### Evaluation & architecture

Scoping, architecture review, and proof-of-concept questions during evaluation.

[sales@ortooapps.com](mailto:sales@ortooapps.com)

General

### Everything else

For anything that doesn't fit the technical or pre-sales categories.

[ask@ortooapps.com](mailto:ask@ortooapps.com)

![Ortoo logo, workflow orchestration for Salesforce](/assets/ortoo-logo-C6Mjw-cG.svg)

Workflow orchestration in Salesforce, executed by specialized agents under controlled AI.

PRODUCT

-   [Orchestrator](/orchestrator)
-   [Solutions](/solutions)
-   [Pricing](/pricing)

## PRODUCT

-   [Orchestrator](/orchestrator)
-   [Solutions](/solutions)
-   [Pricing](/pricing)

WHY

-   [Why Orchestrator](/why-orchestrator)
-   [Customers](/case-studies)

## WHY

-   [Why Orchestrator](/why-orchestrator)
-   [Customers](/case-studies)

RESOURCES

-   [Blog](/resources/blog)
-   [Downloads](/resources/downloads)

## RESOURCES

-   [Blog](/resources/blog)
-   [Downloads](/resources/downloads)

USE CASES

-   [Case assignment](/case-assignment)
-   [Lead assignment](/lead-assignment-in-salesforce)
-   [Email-to-Anything](/solutions/email-to-anything)
-   [See all use cases](/use-cases)

## USE CASES

-   [Case assignment](/case-assignment)
-   [Lead assignment](/lead-assignment-in-salesforce)
-   [Email-to-Anything](/solutions/email-to-anything)
-   [See all use cases](/use-cases)

COMPANY

-   [About](/about-ortoo)
-   [Ascendx Approach](/ascendx-approach)
-   [Careers](https://ascendx.cloud/vacancies/)
-   [Contact](/contact)

## COMPANY

-   [About](/about-ortoo)
-   [Ascendx Approach](/ascendx-approach)
-   [Careers](https://ascendx.cloud/vacancies/)
-   [Contact](/contact)

LEGAL

-   [Privacy policy](/privacy)
-   [Terms of service](/terms)
-   [Cookie policy](/cookies)

## LEGAL

-   [Privacy policy](/privacy)
-   [Terms of service](/terms)
-   [Cookie policy](/cookies)

© 2026 Ortoo. An Ascendx Company. All rights reserved.

[](https://www.linkedin.com/company/ortooapps/)[](https://x.com/OrtooApps)