8 STEPS TO BUILDING A WORLD-CLASS CUSTOMER SERVICE TEAM ON SALESFORCE - IN 30 DAYS
REVOLUTIONIZE YOUR SERVICE TEAM’S PERFORMANCE & PRODUCTIVITY
Many service teams around the world are under-performing, and the recent economic downturn has put the spotlight on teams which are struggling to cope. Too many service teams are reliant on tired and inefficient case management processes, suffer from poor productivity and, as a result, are not getting the desired results.
Forward-thinking Salesforce organizations are looking at what they can do to re-position their businesses, against a tough economic background, to improve productivity, morale and, most importantly of all, achieve better outcomes.
Q-assign is a highly intelligent case assignment app, 100% native to Salesforce, which is helping companies around the world to build state-of-the-art Service teams on Salesforce, by maximizing throughput, optimizing productivity and delivering unprecedented performance improvements.
We’ve identified 8 steps that can be taken, with the help of Q-assign, to take your customer service team from zero to hero. Please don’t hesitate to get in touch when you are ready to build your own high-performance team.