- Send emails to any object, including custom objects.
- Automatically create Leads, Opportunities, Cases, Contacts or Tasks.
- Create tickets for any helpdesk scenario, for example IT tickets or Facilities tickets.
- Update existing records automatically – map email data to any field.
- Store full email history/conversations in SFDC.
- Send email from any object, including custom objects.
Create Salesforce Records Automatically from Inbound Emails
Email-to-anything (e2a) enables SFDC records to be created automatically from inbound emails. e2a supports Email to Lead, Opportunity, Contact and Case (on steroids!). In fact, e2a supports any Salesforce Object, including custom Objects.