Comms Manager

Salesforce Email Management

Send emails from Salesforce, capture responses, trigger automations, use Salesforce email templates and drive engagement.

Send business emails from Salesforce, capture responses, trigger automations and drive engagement.
Send business emails from Salesforce, capture responses, trigger automations and drive engagement.

WHAT?

HOW?

WHY?

Comms Manager transforms the way you handle business communications in Salesforce

Break your dependence on clunky email marketing tools. Create tailored distribution lists, send emails from any object, and effortlessly capture replies. Use customizable templates for brand cohesion and employ AI-powered triggers for smarter follow-ups. From sending product release notes to newsletters and pricing updates, Comms Manager enables you to streamline workflows, enhance engagement, and make every communication count. Experience a new standard in efficient, data-driven communications.

Fantastic product…empowered us to interact with our customers in an automated manner to send & receive documents

Paul Newton,
Energy Efficiency Advisor

USE CASES

Discover the diverse application potential of Q-assign and Email-to-anything, with our Salesforce use cases

CUSTOMER COMMUNICATIONS

Send business updates to customers (e.g. product release notes) and send other emails which might expect a response. Listen for replies and route them into Salesforce. Append them to all relevant Salesforce records. View email threads in Salesforce. Extract pertinent data from replies, update fields automatically and trigger next action.

Discover the diverse application potential of Q-assign and Email-to-anything, with our Salesforce use cases

MEMBERSHIP NOTIFICATIONS

Keep your members engaged with targeted updates and newsletters. Use Comms Manager to create distribution lists, send emails directly from Salesforce, and capture replies for future engagement strategies. Scan replies for keywords and other pertinent data. Trigger next action

Discover the diverse application potential of Q-assign and Email-to-anything, with our Salesforce use cases

CAPTURE REPLIES FROM HUBSPOT, PARDOT OR MARKETO

Comms Manager can listen for replies to marketing emails sent from any marketing automation tool. Capture them in Salesforce, scan for pertinent information and update fields automatically, where relevant. Even trigger automated actions based on the content.

Discover the diverse application potential of Q-assign and Email-to-anything, with our Salesforce use cases

CHANNEL COMMUNICATIONS

Streamline Channel Communications with automated, personalised messages to resellers, distributors, and suppliers. Utilize distribution lists for product updates and capture replies for immediate follow-up actions. Built-in AI analytics can offer key insights into partner engagement, while the native Salesforce integration ensures compliance and robust record-keeping

Discover the diverse application potential of Q-assign and Email-to-anything, with our Salesforce use cases

CHARITIES: SEND UPDATES TO DONORS

Send updates to donors on how their contributions have been utilized. Share annual reports, or other business-related communications. Also capture responses to marketing emails sent from email automation tools like Pardot, Hubspot or Marketo.

Discover the diverse application potential of Q-assign and Email-to-anything, with our Salesforce use cases

EDUCATION: SEND NOTIFICATIONS TO STUDENTS

Send important emails to students from Salesforce. Create segmented distribution lists based on interests and other attributes. Capture replies and trigger field-updates based on the content of each email. Trigger AI-driven sentiment analyses. Trigger automated email sequences.

Comms Manager features

send email to distribution lists

Create distribution lists

append emails to any object

Send email from any object

listen for email replies
Capture replies in Salesforce
view full email history in salesforce

View email history

share email drafts

Create and share email templates

distribute business updates

Distribute business updates

trigger auto responders

Trigger autoresponders

trigger next action

Trigger next action

ai powered actions

Leverage AI models

hear what our customers have to say about our salesforce productivity apps

“Excellent support. The product is equally fantastic and has closed a major gap in Salesforce’s email logging capabilities.

Joe Joinson,
Protos Networks

comms manager - Make every communication count. streamline your business communications within Salesforce

GET STARTED WITH COMMS MANAGER

From $19 per user per month

Minimum 20 users. Volume pricing available. Discounts for Not for Profits. Contact us to discuss pricing details, bundling and terms. Get started with a FREE 30-day trial.

See Comms Manager pricing details

FREE 30-day trial

We offer a free, no strings, 30-day trial. That’s the full product, with all features enabled

Get a demo

We’d be delighted to give you a bespoke demo, tailored to your specific use case.

Ask us anything

Questions about pricing? Need some feedback on your use case. Feel free to ask us anything

FREQUENTLY ASKED QUESTIONS

What is Comms Manager?

Comms Manager is a Salesforce email management tool designed to send emails from Salesforce, capture responses, trigger automations, use Salesforce email templates, and drive engagement, transforming business communications efficiency and effectiveness.

It allows for sending personalized emails from Salesforce to distribution lists, capturing replies and triggering field updates based on content, deploying automated responses, and leveraging AI for smarter follow-ups, enhancing productivity and collaboration.

Yes, Comms Manager enables users to create personalized distribution lists and send emails from any Salesforce object to these lists, making it easier to manage large-scale communications.

It listens for email replies, captures them in Salesforce, appends them to all relevant Salesforce records, and can trigger field updates or next actions based on the content of these replies.

Yes, it supports deploying automated responses and leveraging AI to auto-triage replies, trigger next actions, and provide data-driven insights for smarter decision-making.

Use cases include sending business updates, membership notifications, capturing replies from marketing automation tools like HubSpot, Pardot, or Marketo, streamlining channel communications, and sending notifications to donors or students.

Features include the ability to create distribution lists, send email from any object, capture replies in Salesforce, view full email history, share email drafts, distribute business updates, trigger autoresponders, and leverage AI models.

Organizations looking to streamline their email communications within Salesforce, including businesses, charities, educational institutions, and any Salesforce users requiring efficient email management and engagement strategies.

Yes, there is a free, no-strings-attached 30-day trial available, allowing users to fully explore the features of Comms Manager before making a purchase.

Pricing starts from $19 per user per month, with a minimum requirement of 20 users. Volume pricing and discounts for Not-for-Profits are available upon request.