PREVENT SALES REPS FROM CHERRY-PICKING LEADS TO BOOST TEAM PRODUCTIVITY AND OVERALL PERFORMANCE

One of the biggest barriers to building a high-performance Sales team is cherry-picking. With a Salesforce Lead assignment system that allows agents to choose their next assignment, Leads can easily end up in the wrong hands at the wrong time.

With a high-performance assignment system, the right Lead needs to be routed to the right rep at the right time. This means that your most experienced reps should be taking on important, at-risk or complex leads, where your less experienced reps should handle straight-forward assignments.

Using dynamic assignment rules and automated load-balancing, Q-assign can remove this ability to cherry-pick. As a result, lead throughput can be maximized, response times minimized and conversion rates optimized. Not to mention, overall team morale will see a dramatic improvement.