Leading credit score provider deploys Q-assign to manage peak workloads & shorten response times
This well-known company helps its clients to improve their credit scores and secure finance. They were struggling to manage the sheer volume of inbound enquiries and they needed a quick solution to turn their sales team into a high-performing and optimized team
Healthcare Software Provider Deploys Q-assign to Replace an Outdated Case Assignment System
This well-known software provider to the healthcare industry was growing rapidly and recognised that they needed to improve the customer service team’s manual assignment system in order to scale at the desired pace