8 STEPS TO REVENUE RECOVERY. DEPLOY A STATE-OF-THE-ART LEAD ASSIGNMENT SYSTEM TO MAXIMIZE TEAM PERFORMANCE
BALANCE WORKLOADS ACROSS SALES REPS TO OPTIMIZE PRODUCTIVITY AND AVOID BURNOUT
In any sales scenario, load-balancing is critical. It’s no use queuing a lead or opportunity for your best rep if they are already working on half a dozen high priority leads. By the same token, you don’t want a sales rep sat idle just because they are less experienced.
You need to get the balance right to maintain team harmony and avoid burnout. Using load-scoring, Q-assign can balance workloads for you. By monitoring each sales rep’s workload, Q-assign automatically and dynamically re-routes assignments based on rep skill-set, capability and other attributes, which can dramatically enhance conversion rates and long-term profitability.
Q-assign can even manage and balance workloads across multiple objects. For example, if reps are working on both Leads and Opportunities, Q-assign can calculate total load points for each and every rep and adjust the lead assignment flow accordingly.