ACHIEVE MORE
WITH LESS.

ABOUT ORTOO

OUR MISSION IS TO REVOLUTIONIZE THE WAY WORK GETS DONE – TRANSFORMING THE WAY PEOPLE WORK TOGETHER IN ORGANIZATIONS AROUND THE WORLD TO ACHIEVE SHARED OBJECTIVES

Ortoo develops workforce productivity apps for Salesforce, the world’s leading CRM platform. We help Sales and Service teams around the world to work more efficiently and more effectively, by automating repetitive and/or labour-intensive tasks and by deploying intelligent routing systems which ensure that the right work item is always assigned to the right agent at the right time.

Headquartered in London, UK,  we understand that our customers don’t just put their faith in the product they see today, but also in the product that they might need tomorrow. That’s why we strive to ensure that our apps, which are 100% native to Salesforce, are always best-in-class. To that end they are constantly evolving through a process of continuous feedback and improvement.

OUR EXPERTISE

Our expertise revolves around large and fast-growing teams in the Salesforce Enterprise and our apps thrive upon complexity. The larger the team and  the more complex the scenario – for example dealing with multiple territories and timezones – the bigger the impact our solutions tend to have.

01.
SALES TEAMS

We enable Sales teams to transform productivity and performance by increasing lead throughput, shortening response times and increasing conversion rates.

02.
SERVICE TEAMS

We help Service teams in high-volume scenarios to increase customer satisfaction by matching cases to the very best available agents in the shortest possible time-frame.

03.
BESPOKE TICKETING SYSTEMS

We can deliver a native Salesforce ticketing system to any department. Automatically create and update tickets or support requests then route them dynamically to available users.

OUR NATIVE APPLICATIONS

Our flagship apps, Email-to-anything and Q-assign, are 100% native to the Salesforce CRM platform. Email-to-anything delivers email automation to any Salesforce object, enabling leads, cases and other work items to be created and updated automatically from emails. Q-assign is an advanced assignment engine which deploys dynamic rules to ensure the right lead or case is automatically routed to the right Salesforce agent at the right time. Together, Email-to-anything and Q-assign can combine to deliver an advanced lead management, case management or native ticketing solution.

EMAIL-TO-ANYTHING

  • Create leads & cases automatically
  • Auto-update any Salesforce record
  • Prevent duplicates
  • View full email history in Salesforce
  • Send mass emails from Salesforce

Q-ASSIGN

  • Dynamic assignment rules
  • Advanced round robin
  • Automated load balancing
  • Intelligent re-assignment
  • Prioritize urgent leads/cases

WE’RE HIRING!

Ortoo is growing fast and we are on the look-out for talented individuals across a number of disciplines. Roles include:
  • Software Developers
  • Customer Success Managers
  • Business Development Executives
  • Solution Delivery Consultants/Engineers
  • Software Product Managers
  • Solution Architects
Ortoo is an exciting place to work and, although we are based in London, we want to hire the most talented people on the planet. Irrespective of location, we have the tools to keep you productive. So if you’ve got itchy feet, why not drop us a line?

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